Privacy Policy

Effective Date: December 3, 2024

Khadhau Sandals (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of visitors and customers of our website, Khadauaustralia.com (“Website”). This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following personal data from you when you interact with our Website:

Personal Information: Name, email address, phone number, and billing/shipping address when you place an order or subscribe to our newsletter.
Payment Information: Credit/debit card details processed securely by third-party payment processors.
Technical Information: IP address, browser type, device details, and cookies for Website functionality and analytics.
User Preferences: Information about your product interests and preferences to enhance your shopping experience.

2. How We Use Your Information

We use your data to:

Process and deliver your orders.
Respond to inquiries and provide customer support.
Send promotional emails and updates (you can opt out anytime).
Improve our Website’s functionality and user experience.
Comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contractual Obligation: To fulfill your purchase or service requests.
Consent: For marketing communications, where explicit consent is provided.
Legitimate Interests: To analyze user behavior for Website improvements.
Legal Compliance: To meet regulatory and legal obligations.

4. Data Sharing and Transfers

We do not sell or rent your data to third parties. However, we may share your information with:

Service Providers: Third-party vendors such as payment processors and delivery services for fulfilling orders.
Analytics Tools: To understand user behavior and improve the Website.
Legal Authorities: When required to comply with the law.

We ensure any third-party providers comply with GDPR and maintain strict confidentiality.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights Under GDPR

As a user, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data under certain circumstances.
Restriction: Restrict processing of your data.
Portability: Receive your data in a portable format for use elsewhere.
Objection: Object to the processing of your data for specific purposes, such as marketing.
Withdraw Consent: At any time, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, please email us at au.khadau@gmail.com.

7. Cookies

Our Website uses cookies to enhance user experience and analyze Website traffic. By using our Website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

8. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As Khadhau Sandals operates in Australia, your data may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards, such as contractual clauses, are in place to protect your information.

10. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Khadhau Sandals
Email: au.khadau@gmail.com
Website: Khadauaustralia.com

Thank you for trusting Khadhau Sandals. We value your privacy and strive to ensure the protection of your personal data.